Shipping policy
Order Processing Time
All orders are processed within 2 business days before being handed over to the shipping provider.
We don't dispatch orders on Saturdays & Sundays.
Note: Even if you select express shipping at checkout, we do not offer same-day dispatch. The processing period is separate from the shipping duration shown at checkout.
---
Shipping Regions & Free Shipping
We offer free shipping for orders over $350.
For orders below these thresholds, shipping rates are calculated at checkout based on destination and weight.
---
Estimated Delivery Times
Delivery time varies based on:
- Shipping destination
- Shipping method selected at checkout
-
Customs processing (for international orders)
Estimated shipping time does not include our 2-day processing period.
---
Hand-Embroidered & Custom Orders
Hand-embroidered items are made to order and require additional production time before shipping. These timelines are not reflected in standard delivery estimates. We will contact you with an update once your order is ready for dispatch.
---
Customs & Import Duties
Import duties, VAT, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product or shipping prices. Deerah is not liable for customs delays or fees.
---
If you have questions about shipping, timelines, or order updates, please contact us via our Contact Us page.